About:In practice over 40 years, Castleman Eye Center is a well-respected ophthalmology group. We offer FREE LASIK Consultations and 0% Interest Financing. Our surgeons perform modern, no-stitch Cataract Surgery with new technology lens implants that allow you to see close up and at a more...In practice over 40 years, Castleman Eye Center is a well-respected ophthalmology group. We offer FREE LASIK Consultations and 0% Interest Financing. Our surgeons perform modern, no-stitch Cataract Surgery with new technology lens implants that allow you to see close up and at a distance (i.e. computer and driving), the latest Glaucoma treatments and macular degeneration advances.
Hours:Our offices are open Monday th ru Friday 8:00 a.m. to 5:00 p.m.
Had a great experience for many years. Now this year, after having a billing question, everything has changed. Technician and Billing specialist were extremely RUDE. Will not return if this is the way it is going to be in the future. The cost of all tests have increase a huge amount as well.
Had my LASIK done at there TROY location,satisfied with the results so far,considering I had a lot of astigmatism to correct.I have been to three other places before choosing them.
PROS
Professional staff,Good doctor,Great protocol.No questions left unanswered.Great wait times,compare to the other places where I counted the 1001th sheep before the doctor got to me.
Great price for customvue,compared to anyone nearby.
CONS
You have to go to TAYLOR location for the first follow up,no exceptions.If you are looking for a short drive,make sure you have gas and if not feeling too good first day post op,get some one to drive you.
Odd timings: No evening times/no fridays here,all mornings and mid-weeks for everything.
They get consent for surgery signed at the first visit itself,and assures you there is no commitment.God only knows what will happen if you turn around and say no.
Post op medications;They wont call your post op medicines(which has to be picked up prior to surgery) till the last moment,even if you make a special request for an earlier call in.And they may even forget to call it in.Make sure you are prepared for some last minute running and some frantic phone calls,if your pharmacy is not near by/your work schedule is tight.
Thank you, sjjost2004 for choosing Castleman for your LASIK procedure. Also thank you, for taking the time to post a review regarding your experience with us. As you stated, we are very proud of our professional staff and great doctors and are always looking for ways to better accommodate our patients.
We have evening appointments at both our Taylor and Troy locations. Appointments are seen in Taylor on Mondays thru Fridays and at the Troy location on Tuesdays and Thursdays.
You noticed how we have streamlined the paperwork associated with the process to eliminate unnecessary trips by our patients. If a patient has to reschedule a procedure, no new or additional paperwork is required, just a change in date. In response to your suggestions we call in prescriptions multiple times during office hours.
Our patients are important to us and we are thrilled that you are happy with the results. If you have any further questions or concerns please give us a call and ask for an Administrator.
Staff was very friendly. Took time to answer questions and made me feel comfortable. Quality & care was professional. I would recommend Castleman to anyone looking for quality care. I have always had my vision taken care of at Castleman & will continue to do so.
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