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| Categories: | Japanese Restaurants, Restaurants |
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Quite disappointed, despite other high reviews. Food was great once we finally got it. Oriental manager was very rude, mostly to the "white" server. It was fairly busy, but she spent more time being on his case rather than helping out. Place was a mess because they didn't seem to have adequate staff to buss the tables...but, manager didn't seem to want to get her hands dirty.
Took forever getting our order taken, due to managers constant cause for confusion with the server. Took a long time to get the order and the bill. Not overly busy, but too busy for just two servers.
It was suggested that next time sit at the bar so you can avoid the servers and managers lack of assistance. Deal directly with preparer.
Outside of that, food was great and a really wide selection to try....and flavorful. Will go again, but will sit at the bar!
Super prices and very good food. On a very busy Saturday evening our wait was not out of line and the service was excellent. Also a plus: Japanese spoken by some staff members....
Horrible. My husband and I waited several minutes to be seated. 14 minutes later (yes, I was timing it) our waitress finally approached us to take our order. another 10 minutes after that our sodas were delivered. (I didn't know it took 10 minutes to pour a soda.) So now a whole 27 minutes have passed since we ordered our very simple california rolls and we have not even been acknowledged.
Service=Horrible.
We wasted a complete 45 minutes in there without ever getting served before we left. At least they comped out drinks.