I will never visit or purchase anything from this shop again, nor would I ever recommend them to ANYONE, especially if you really need a cake for special occasion. I went in to have a specialty cake designd for a friends upcoming birthday party, spoke to a very nice girl about options who assured me that the cake designer would call me to finalize the order. Not only did she not call me back, I called a second time and they has no record of my order and I had to give them all the details again with the assurance that someone would call me back that afternoon. Still, no call back! I got the message loud and clear, I guess they really don't need my business in these tough economic times.
09/20/2011 This is my first and last experience I will have with Cathy's Sweet Creations in Plainfield. I was extremely disappointed to find out by the counter girl that I needed to order a birthday cake at least 2 weeks in advance. I wanted to purchase a small cake for my father (nothing too fancy or difficult) I have never experienced this before, I was there 5 days in advance of the pickup date and was not able to place an order. My family and I have lived in Plainfield for over 10 yrs and this was our first trip to the bakery, mainly due to the constant construction in the downtown area and lack of parking. I saw Cathy in the back room and was disappointed that the counter girl did not consult with her first, before rudely turning me away. Therefore I will not be back, I will continue with my usual bakery in Naperville.
I have had several experiences with this bakery, and all of them were wonderful. I have gone there for my baby shower cake and two birthday cakes. The owner, Cathy, is SO creative and just a genuinely nice person. I spoke with her about making a "Mater" cake (Disney Cars) for my son's birthday in July. She had some great ideas of her own, while still being receptive and open to my ideas and concerns. She decided to do a 3 dimensional cake. I didn't really know how she was going to pull it off, but she did! It was absolutely incredible! It really stole the show. The attention to detail was impeccable. Not only did the cake look spectacular, but it tasted delicious also! I would definitely recommend Cathy's Sweet Creations to anyone looking for a unique cake for their special occasion...you WON'T be disappointed!
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