American Auto Detail

They made it worthwhile: There was some confusion at first on scheduling but they made it right and did a great job

Poor Customer Service: I talked to the guy named Wilder and let him know that the car was extremely dirty and that I wanted a complete detail on it. He quoted me $200/- I asked him if he would change his mind after seeing the car. He goes 'No sir'. I made a long trip to take the car over to his shop. I had called him a minute before getting there. Once I got there, he was no where to be found. He showed up after 15 minutes. Looked at the car and said he could not do it in $200/- I reminded him of our conversation over the phone but he started giving excuses. He knew that I was coming from far and it would be hard for me to go to another shop so he wanted to take advantage of the situation. He quoted me $300/- and did not budge a bit. Obviuosly I did not leave my car with him.

I will recommend any one with a little extra dirty car to not go to this shop.

Excellent: I had my car detailed last week and they did an excellent job. All the past detail jobs left unsightly swirl marks on my black car, and they got all those out. Owner is onsite working, so you know he cares about his business and customers. Highly recommend them.

Their simple hand wash is also is just a little more expensive than some of the semi-automated places, so i'll be taking my car in for general washes here too.