European Street Cafe

User Rating: 1 out of 5 stars

Worst Customer Service

I ordered the Mediterranean Sampler. It did not taste good at all so, I told the waiter that I wanted to exchange it for another item. About 10 minutes later a lady came out this was the exchange:

Manager: "Since there was nothing wrong with the food I am going to have to charge you for the sampler and whatever else you order."

Me: "It didn't taste good, I should not have to pay for it."

Manager: "Well, this is out policy. Just because you didn't like it, that doesn't mean there was anything wrong with it so you still have to pay for it."

I was shocked, the manager was so rude and unapologetic! I usually love European Street and it makes me sad that the service is going downhill!

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User Rating: 3 out of 5 stars

I love E Street- and I have been eating here since I was a kid (I'm 30) but I swear this location has some of the WORST wait staff i have ever encounterd. The last few times I have been in our waitress has been abysmal. The cashiers are always super nice, and the food is great but I am sick of being treated like a piece of dirt by my server.

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User Rating: 5 out of 5 stars

Excellent Sandwiches: Try the Chicken Cordon Blue croissant. Very good!

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