User Rating: 45 out of 5 stars (19 ratings)
Home Appliance Repair
(703) 341-4746
Vienna, VA
22180
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homeappliancerepair.com
38.900375
-77.263654
Serving Washington DC, Maryland, Northern Virginia Since 1990 with repairs,sales, and Installations of all major home appliances.
Home Appliance Repair Business Overview
Company Information: Serving Virginia, Maryland and D.C for over 15 years. For repairs or replacement of your washer, dryer, dishwasher, refrigerator, stove, oven microwave or garbage disposal call us for FAST FRIENDLY SERVICE. Our Master Appliance Specialists have over 10 years trade experience.We offer Flat Rate Pricing so there are never any surprises.Repairs , Sales and Installations of all major home appliances.Complimentary Services offered on each call.
Categories: Appliance Repair
- Brands: Admiral, Amana, Asko, Bosch, Caloric ,Frigidare, GE, HotSpot ,Jenn-Air, Kenmore, KitchenAid, MagicChef ,Maytag, Monogram, Profile, Sears Signature, Speed Queen ,Sub-Zero ,Tappan, Thermador ,Uline ,Viking, Westinghouse, Whirlpool, Wolf
- Associations: BBB
- Products and Services: Admiral, Amana, Asko, Bosch, Caloric ,Frigidare, GE, HotSpot ,Jenn-Air, Kenmore, KitchenAid, MagicChef ,Maytag, Monogram, Profile, Sears Signature, Speed Queen ,Sub-Zero ,Tappan, Thermador ,Uline ,Viking, Westinghouse, Whirlpool, Wolf,Washers,Dryers,Dishwashers,Refrigerators,OvensIce Makers,Microwaves,Garbage Disposals,Trash Compactors,Air Conditioners,Furnace,Heat Pumps
- Year Established: 1990
- Other Contact Info: Toll Free: (866) 638-6115
Email: info@homeappliancerepair.us
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User Rating: 1 out of 5 starsI called this business on a Sunday when they were closed and left a message for them to call me on Monday. On Monday I called four times, compelled to leave voicemail messages because no one was available to respond immediately. Despite five calls I received no return call. Finally, I called and actually got a response. I inquired about my previous calls and was immediately put through to a dispatcher and kept on the phone a long time without a response. I hung up and later called again and asked to speak to a manager. After some wait, someone allegedly purporting to be the manager got on the phone. I explained to her my ordeal in communicatng with HAR and getting someone to respond. The reaction was complacent and cavalier like it didn't matter what I had experienced. Needless to say I read her the riot act. I would not recommend this shop to anyone, just on the basis of their dismal lack of responsiveness. I called another company for my washer repair and got an immediate response and a serviceman at my house in an hour. The problem was diagnosed and the washer repaired quickly and effectively.
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User Rating: 5 out of 5 stars
Mark came out to look at my dying GE washer. He diagnosed the problem quickly and recommended it was not worth the cost of repair, and to buy a new machine. He was professional, timely, and friendly to deal with. I would have Home Appliance make any other repairs in my home. Having the office call me 30 minutes before his arrival was GREAT!!!!! I couldn't have asked for a better experience. I HIGHLY RECOMMEND THEM!!!
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User Rating: 1 out of 5 stars
The absolute worst ever!!! I told them over the phone that I thought the compressor on my refrigerator was bad and gave them the make and year. They said they could work on it. They showed up early when our babysitter was there, told her that they couldn't fix compressors, demanded $100 from the 16-year old baby sitter and wouldn't take the coupon we had left on the fridge. I called to complain and the owner or repairman wouldn't return calls. Don't ever call these guys!!!!!
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