Advanced Collision

User Rating: 1 out of 5 stars

This place is pathetic! I was told over the phone that my VERY minor damaged car would be fixed in 3 days. When I actually brought the car in (on a Monday) I stressed to the secretary that I was moving out of state on the following Saturday. She assured me that because the damage was so minor that it would be fixed by Friday (because of course this place isn't open on Saturdays). Well, guess what? It's Friday afternoon and the idiot that answers the phone "hopes it will be ready by 5:00pm" today. If they had just been honest to begin with and said that they didn't know if it would be ready by Friday, I NEVER would have left my car there knowing that I HAD to have it to move on Saturday. Don't promise your customers something that you can't deliver. Only take your car there if you don't actually need your car for at least a week, maybe more--who knows and they SURE don't care. UPDATE: When I FINALLY got my car back and then left the state the next day, I then noticed that it was impossible to open one of my doors from the inside. I had to go all the way back to MS to have them fix it. The woman behind the desk acted like she didn't really believe that they had even done anything to that particular door. DO NOT use this place!

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel