Mahan, D Michael MD - Swansboro Medical Center

Categories: General Practice Medicine, Doctors & Clinics, Neurology

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1. 
   User Rating: 1 out of 5 stars

   by upset parent

   07/13/2008

   I do not recommend this office for children! This negative review is not directed at the doctor who actually preformed a great service but to his highly incompetent staff. I have never seen so many un-organized professionals in one place. When I called to see if my insurance was accepted by there office they not only told me yes but also made it clear that they are an in network provider so I wouldn’t be charged an out of network deductible. This was not the case at all, after receiving a statement from my insurance company saying they were not paying anything towards the bill. I immediately contacted my insurance company who then informed me the doctor’s office was using the wrong tax code for billing. I then called the doctors office and the person who answered the phone informed me that they were actually not in my network that it was one of their other offices so I would need to pay the several hundred dollar office visit bill promptly. That is very unprofessional and they will never get a red cent from me!!! The office visit was even worse the nurse who was assisting the doctor was either drunk or not even a nurse, I am still debating. She did not know how to read the charts and was clueless about shots and vaccinations. She gave my son an extra dose of one of his shots because she did not know how to read a shot record!!! Hopefully the extra dose will have no long-term effects. Please DO NOT EXPOSE YOUR CHILDREN TO THIS DOCTORS OFFICE!!! The doctor has other offices so if you like him, and I thought he was excellent, please go to one of his other offices where the staff is hopefully a little more competent!

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