I really liked the owner, Tony, and Chad (behind the counter). They were very welcoming and pleasant. They were VERY knowledgeable about all their products and were able to hook me up with exactly what I needed -- and with a very reasonable price. I AM very satisfied. Their products are all high-end, great quality products. Their installation was also very good and done on time as promised. They were very good at instructing me on how to use the stereo and all its features. Like I say, I am VERY, VERY pleased with this stereo company and would highly recommend it. I talked to an acquaintance of mine, Brandon, who also used them, was happy with their work and product, and referred me to them. I'm very glad he did!!