Rocket City Power Sports

Categories: Motorcycle Dealers

1. 
   User Rating: 5 out of 5 stars

   by rideasportbike

   08/15/2008

   I've worked at dealt with every local dealer there is, and these guys are top flight. I've purchased 3 units from them since they opened, and every deal has been awesome.
   
   Victory motorcycles are incredible! If you've not had a chance to check them out, you should!!

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2. 
   User Rating: 1 out of 5 stars

   by Megan S

   07/03/2008

   DO NOT DO BUSINESS WITH THESE CLOWNS!
   My husband and I went in on 6/21 to buy a 2008 Suzuki VL800 C50 cruiser. They were the only dealership within a 100 mile radius of Huntsville that had the color combination he wanted.
   
   First of all their current finance manager, Lydia is an inexperienced idiot! We picked out the bike within 30 minutes of arriving at the dealership. We didn't leave until 4 hours later because it took her that long to figure out how to do the loan app. The manager, Scott told us that we had been auto approved for a $6500 loan at 5.69% APR. The following Tuesday Lydia called my husband babbling about us actually not being approved for the loan and that she had gotten us "a better deal" through Suzuki at 10.99% APR. If that's a better deal, I'm Pamela Anderson! She was confusing him so he had her call me. I worked as a credit analyst for a major bank when I lived in Delaware and am very well versed in lending terms, loan types, regulations, bank jargon, etc and she didn't make one iota of sense to me! After 10 minutes of not understanding a word she was saying I got fed up and decided to drive over and talk to the manager. Evan, the "manager in training" stated that we had actually been denied for the loan and that the "only"loan they could get us was a revolving credit line through Suzuki credit and that Lydia "thought" it was a better deal because "the monthly payments would be lower temporarily because Suzuki was running a special". I countered that when we had spoken to the salesman we had agreed that we would not purchase the bike unless we could get an interest rate on a fixed term loan for under 9%. Scott did not tell us that the loan had not actually been approved by the bank at the time we signed the Truth in Lending Disclosure. I also advised him that we did not want or need another revolving line of credit on our credit file. My husband and I are in our early 20's but because we live very frugally we're never short on disposable income so we're not too concerned about the payment, provided the interest rate is reasonable. I told Evan that if he couldn't get us an equivalent loan he would have to either take the bike back and take a loss on all of the taxes we had paid, plus sell the bike as used (my husband had already titled the bike) or find us a fixed term loan at a higher rate and reduce the price of the bike by the difference in total interest paid. Evan was a little standoffish at first but I got him to admit that he could have submitted an application to Redstone FCU but that they took a few days to decision a loan. I told him to call Redstone, demand to speak to someone in charge and tell them to carefully review the loan application and make a decision within 24 hours otherwise complaints would be lodged with both the BBB and AL Attorney General. Evan called me back 3 hours later and told me that Redstone had approved us at 5.5% APR.
   
   The only reason the problem was fixed was because I went in, twisted a few arms and used my work experience against them. During the original purchase they also tried to sneak a $900 3 year extended warranty into the purchase price. Lydia clumsily tried to push back at me saying that we "needed it" I countered that my husband, a former mechanic had practically done an entire rebuild on his last bike, an '86 Honda when he was in college finishing his computer science degree and that if the bike is going to have more than $900 in repairs in the next 3 years, its not worth our money.
   
   After the idiocy I've seen, I'll never say anything positive about this business!

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3. 
   User Rating: 5 out of 5 stars

   by nrgizeu

   02/14/2007

   New to the area, not the business: I have done business with these guys for years at an affiliated location. Scott is the manager and has sold me several bikes in the past. Stephen can find you any part you need.

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