Walden Cleaners

User Rating: 1 out of 5 stars

Don't go there! I had a pair of pants altered and cleaned. It took over 2 weeks, with one excuse after another, and then I was charged over $15 after I was originally quoted $10. I went back 4 times before I finally got my slacks returned. Every time it was tomorrow, tomorrow. No apologies, just excuses and rudeness.

This business has no idea who the customer is. The owners think they are the customer!!

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User Rating: 1 out of 5 stars

I have been here 4 times and every time I ask them NOT to put pins in my clothes. And 3 out of 4 times they put pins in the clothes. Is it really that hard to fulfill a simple request? Am I the only one who asks for that? When brought to the attention of the employee she said she would let the other women know about it. No apology, nothing, she looked at me like I was asking too much.
I would use them if you just drop off and pick up, if you have a request you're better off taking your clothes somewhere else. No customer service at all. They are cheap but to replace the damage they do cost too much. They are not worth it.
BTW I wouldn't take my clothes in for dry cleaning if they were cheap. My clothes cost money and I am trying to keep them looking nice. I don't see Walden Cleaners offering to buy me new clothes to replace the ones they put holes in.

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User Rating: 3 out of 5 stars

Friendly people and decent prices. Only thing is that they don't clean the collars of white shirts very well. Everything is great but the collars are often left dirty. However, they will redo them for you but what a hassle.

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