Mariana's House Cleaning Services

User Rating: 1 out of 5 stars

I hired Mariana's Cleaning Service last month and was not satisfied at all. For the first cleaning they charged $350. They said they would clean our house thoroughly (including kitchen appliances) from top to bottom, then begin weekly maintenance cleanings for $130. I thought this was high, but I was assured by their daughter, Mariana (who is a manicurist at Mina's Studio where I was a regular customer), they would be reliable, thorough and honest.

After the first cleaning, none of the big jobs were done. They hadn't even cleaned the stovetop, nor was the floor under the kitchen table and appliances swept, much less mopped. When they came back for the second cleaning the following week, I thought they would make up for what was not done in the original cleaning. Again, they did a cursory, quick cleaning, still forgetting to wipe the stovetop.

Forget the promises of the original $350 cleaning. The weekly cleaning was just as bad. I tried to call Mariana and her father at the numbers they gave me, but the cell phone number's voice mail was full for the several days I tried, and no one called me back after I left a message at their home number and at Mina's Studio for Mariana, both times politely explaining the problem. They didn't show for the next week's cleaning appointment, either.

It was a rip-off extraordinaire, and because I knew and trusted Mariana as a regular customer of her's and her sister's at Mina's, the disappointment was a huge surprise. Not only did I have to look for another housecleaning service, I had to find another manicurist as well. I would not recommend Mariana's Cleaning Service to anyone now.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel

User Rating: 2 out of 5 stars

I was not impressed. First of all, they missed several spots and left things dusty (like on top of my dresser). They broke a figurine I had and just left it for me to find without saying anything. Also, they took some air freshener from the bathroom that I had bought with my own money. I do not recommend.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel

User Rating: 2 out of 5 stars

Really it is not that great, I don't know whos houses they are sending to your home but I was stuck with getting her 16 year old daughter cleaning my home. I might as well have not done it at all.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel