Keystone Auto Electrical

User Rating: 5 out of 5 stars

My 2004 Dodge Dakota was at Firestone in Exton for a Check Engine light on. After replacing all the sensors and running additional diagnostics the problem continued to elude us. Firestone (great people by the way) suggested I take my truck to Jerry at Keystone Auto Electric. I spoke with Jerry and he explained that he would need to take a look at the truck to give me some sort of estimate. So for $85 (i think it was) I dropped the truck off to have Jerry asses the situation and then give me the estimate for repair. Turns out, my problem was not so easy to diagnose and took Jerry a little longer then anticipated. Jerry kept me in the loop and was very thorough in his explinations as to what he was doing and were he was in the repair process. All said an done, it turned out my control panel was bad. This was a $400 part and Jerry had days of his time invested. My bill was somewhere just under $1,000 and I know Jerry lost money on me. I have nothing but praise for Keystone Auto Electrical and Jerry for their work and customer service. This is really a top notch and very thorough operation. One note to potential customers - when these guys fix something, they want to make sure it's fixed so you don't have to come back and this may take a little time so be patient - it's worth the wait!

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User Rating: 5 out of 5 stars

Jerry at Keystone was recommended by our mechanic for a electrical problem with a Jeep owned by our son. 5 mechanics had worked on it claiming it was fixed prior to taking it to Jerry. He was up front and honest. Most importantly he patiently listened about all the symptoms and all that had been tried to fix the problem. He methodically diagnosed every aspect and kept us informed and updated. We were extremely pleased with the service Jerry provided. We highly recommend Keystone Electrical

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User Rating: 5 out of 5 stars

I had recently purchased an old Cadillac which had a very complicated automatic air conditioning system. The car also had a difficult problem in the wiring harness.
Jerry at Keystone Auto Electrical was able to rebuild the entire system and have it operate as new.
But more than his technical expertise, he was very nice to deal with, and was an excellent communicator.
Having had several experiences with difficult electrical automobile problems, I can say Jerry is by far the most proficient technician I have come across in the area. I recommend him completely if you have automobile electrical problems.

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