Wayne S.03/14/24I purchased glasses online and visited this store only after the purchase for a couple pot issues. I think the staff was excellent. Polite. While watching them wait on other people I saw the... More
Donna O.12/11/23I didn't come to get my glasses adjusted, but when mom picked up her sunglasses, I thought I'd get it done while we waited. The attendant had the audacity to lie to my face, telling me that since... More
John W.06/27/22Good - Ease of scheduling and cancelling appointments Bad - Unclear phone communication Ugly - Demands for client social security numbers over the phone is high risk for cybersecurity. Most... More
Mickey L.05/09/21Poor service or incompetence, either way a loss. I asked to get notepads replaced. The lady in the Shortpump store was not inclined to give me that service, and she was sort of difficult, so as... More
Sungmin S.06/20/18Great service - I went in today to get the lenses for my newly purchased frames and I absolutely loved working with Heather. Quite expensive ($170-300s depending on what lens you're getting) than... More