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Jun252008
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Business Name: Kiwi Services Austin Carpet Cleaning
Phone Number: (512) 997-9090
Web Site: http://www.kiwiservices.com/
Address: 2201 Denton Dr #100
City: Austin
State: TX
Zip: 78758
Company Email: sales@kiwiservices.com
Toll-Free Phone: (800) 333-5494
Payment Methods: American Express, Check, Debit Cards, Discover, MasterCard, Visa
Products & Services: Since 1987 Kiwi Has Been Providing Thorough 6-Step Carpet Cleanings that Come with Unlimited Maintenance Visits for An Entire Year? All at a Low Low Price.
Specialties: Carpet Cleaning Water Damage Restoration Wood Floor Cleaning Air Duct Cleaning Tile Cleaning
I have been a return customer for Kiwi Services for about 2 years and have been completely satisfied with their services. The employees are friendly and do a great job cleaning the carpets. Great service and great price!
Not only were our off-white carpets were dirty from 2 large dogs, but also smelly from a potty-training toddler! A friend recommended them to me, she loved that they were "green" and their warranty. They did an amazing job on our dirt & odor problems, initially my husband wasn't happy with the price, but he loves that it's under $50 for them to come out & re-do our dirtiest rooms whenever we want. Thank you!!!
This is NOT a carpet steam clean. All they do is spray some solution and run a commercial buffer and use a carpet rake. The stuff smells good and yes, the carpet looks better, but I doubt much dirt is actually removed.
Also, they are WAY too expensive considering what they actually do. Kiwi's quote for some carpet repairs was well over twice what I got from a local carpet sub-contractor. Go with a real steam clean company.
And check out the 60 consumer complaints against Kiwi at the BBB national website:
http://www.bbb.org/dallas/business-reviews/carpet-and-rug-cleaners/kiwi-carpet-cleaning-in-carrollton-tx-26002679
You'll notice how my review sat unmolested for two years and then "poof"; there's 5 glowing reviews of Kiwi within 2 months' time. Suspicious to say the least.
This simply is not a good value, folks. Don't just take my word for it. Look at the three dozen complaints against Kiwi from both customers and employees at ripoff report:
http://www.ripoffreport.com/Search/Company/Kiwi-Services.aspx
If you want some parolees to come grind some deodorant into your carpet and then go over it with your own vacuum for a few hundred bucks, then call Kiwi. If you actually want your carpets cleaned, then call someone (anyone) else.
It is obvious from this comment that this person knows nothing about carpet cleaning. Steam cleaning allows grime to saturate below the carpet pad. I have (and still) use Kiwi and they do a great job.
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