New Image Auto Detail, Certified Specialist

I took my wife's '96 Audi A6, that had lived most of it's life in the Northeastern US, to Scott early this year. I had the complete detail package because our Toy Poodle had gotten sick in the back seat, (a black velor interior), and it was a disaster even after trying to clean it ourselves. And the engine components, (aluminum parts), were corroded.

We were both stunned when we got the Audi back, the engine compartment looked new and even the corroded parts looked like new again! All the crumbs and dirt that we could see but were impossible to get to was gone. The interior was immaculate.

The aluminum wheels, that I thought were a lost cause, looked excellent. And I had tried everything to get them clean. The Northern states use chemicals on the roads that really harms aluminum wheels and engine parts.

Unfortunately, the silver exterior was beyond saving because of staining and discoloration, but from 5 feet away, even it looked very good.
Needless to say, we were very satisfied with Scott's work.

Then we went to Washington, DC on business. Afterward, my wife was to drop me at the airport to fly to Costa Rica and she was to drive to North Carolina to visit friends. At 4:45 A.M. that morning a man ran a signal and I totaled the Audi. Thank God for 3 point harness' and air bags. No one was hurt.

Because we live in Plainview, I took my Miata to a detailer in Russellville 3 weeks ago because it is much closer than Conway.

I recently painted the Miata and there was overspray in the engine compartment that I wanted removed.
When I got the car back, not only was the overspray still all over the engine, but the inside of the windows had not been cleaned, the car had sat outside and gotten dusty and then it was in a light rain.
The car looked worse then when I had taken it in. The detailer refused to clean the windows or the exterior because it was closing time. Even though I live 30 miles from his business he wanted me to return the next day, but I would have to pay additional charges beyond the $100.00 that I paid that day.

Today, I took my wife's 19th wedding anniversary gift, (she doesn't know yet), a 2006 Cadillac SRX to Scott because even though it is a used car, I know he will make it perfect for her. I trust Scott and his team of professionals to make this car right and look like it came off the showroom floor. (No, I can't afford a new car, even though she deserves it.)

And Scott informed me where to get the discount coupons so I could save on the cost.

My Miata is the next vehicle that will visit Scott and than my 1990 GMC will get a buffing to bring back the shine. Cheaper than a paint job!

I would, and have, recommended New Image to friends and neighbors in Conway and Plainview.

I took my GMC Acadia to Scott about a week or two ago. I was embarrassed to show him the inside of it, it was really really bad. I had tried over the weekend to clean it myself and couldn't seem to get anywhere. There are so many nooks and crannies and the carpet seems to hold onto things like velcro! I was in tears and hating my vehicle when I finally made the appointment to take the car in. When I picked it up, I couldn't believe my eyes. The car was amazing. After we got the car home, my husband and I tried our best to find something Scott had missed and couldn't find anything until we drove it and saw that when we put the car into drive, it showed a spot that was not clean. That was the only spot in an entire mid-sized SUV that was not clean. He really did an A+ job. I can't wait to take the car back to him after our Florida trip to get rid of the sand and to fix the several scratches that my children have put on the outside.

Thank you Scott for making us happy with our vehicle again. We will for sure be back, wouldn't even consider anyone else!

The Shelton's 2007 GMC Acadia

A delightful experience! We just bought a 2003 Honda Accord for our daughter and the inside looked like an entire daycare had enjoyed their lunch in the back seat. Not to mention the parents in the front with their sodas spilled down into the door pockets. And did I mention the wet dog smell? Pewwww.

Scott and his team performed a MIRACLE on that car!

When we picked it up the next day, I was in shock: the inside looked like it just came from the showroom floor. Yes, it was THAT clean. They even used a new chemical/heat process and got the pink stuff out of the seats and the carpet (Kool Aid? Juice? Dunno...but it was ugly).

Their prices are competitive with Splash around the corner. But you won't get professionals at Splash (can we say "summer job?"). New Image Detail's guys are certified and professional. And the car was ready when they said it would be. I couldn't be happier with their service!

P.S. Don't forget to get their coupon!