My Private Exterminator Company

Oh yes, The so called owner was quick to respond and seemed willing to do his job. But as soon as he cashed my check he became elusive and in fact, rude and insulting to me when I called him to return for the "90 day guarantee" that he had promised and written on my receipt. He has been telling me to call back or that he'll get back to me and never does. (probably waiting for the "guarantee" to run out). The last time I call, He hung up the phone when he heard my name and voicemail answered on the next call. When he thought I was a new customer he called right away ready to set up an appointment. I don't know if he's the guy for bedbugs but definitely not for rodents. You're better off buying store products. I am a professional and really don't have time for games that he plays. Now I have to get a professional exterminator company like Terminix to do what he could not. That's a waste of time and money. I, too, have reported him to BBB and would also do so with consumer affairs. If I had known I wouldn't have used his mom and pop business. This is not for malicious purpose but a business can never prosper with that kind of unprofessional, discourteous service towards its customers.

DO NOT HIRE THIS PERSON!
At first "Rodney" seemed concern and willing to do his job till after he recieved my check. Once he cashed it, he was completely unprofessional. He guaranted his "work" and didn't follow through with it. We tried calling him several times and he refused to pick up the phone or return the calls. When we did reach him, he pretended there was something wrong with his phone and hung up on us. I called the better buisness bureau and I am sure to let everyone know how horrible his business and work is.

when my private exterminator came to my house he gave us a thorough inspection and determined that there was a problem with bed bugs and he explained to us what we had to do to prepair for a treatment
the next day the technician came back and took his time and went through my house with fine tooth comb
and completely got rid of our bed bug problem and he still came back in two weeks and gave us a follow up treatment i was completely satisfied with the service and would recommend this company to any one.