Chad B.06/05/20Going into season three with my pool, still happy with everything. Just a few weeks ago upon opening it for the season (which I did myself) I notice a significant leak in the junction into my... More
John J.11/10/23I had a pool installed with Luxury Pools and the job was very unprofessional. Mathew, the owner, is hot-headed and always right. The pool was never set properly and to this day is not level. The... More
Christi P.03/23/22I have had my pool for almost 4 years. The sales and design process were fantastic, then everything went downhill. Communication was poor throughout the install, unless they needed money, then it... More
Bryan B.07/06/18DO NOT USE LUXURY POOLS!!! Had a pool installed October 2015 and concrete surround is literally crumbling apart. See Attached pictures. Also the owner of this franchise Matthew Ray is... More
Lewis K.01/14/20Luxury pools replaced the equipment pad for the pump components. The dirt under the original equipment pad was washing away and therefore causing the piping to be weighed down by the pump and... More