Delta Disaster Service

User Rating: 1 out of 5 stars

This company is the worst example of customer service that is possible. They overcharge by overstating their hours, they take no responsibility for their mistakes, and they make the customer wrong each time they do not rise up to the occasion. Their job is to come in and support people when they are in a disaster. While they were the first to arrive on the scene of my house fire, they have been my biggest nightmare, adding physical stress for me every time I have to interact with them. Even the owner does not know how to apologize for the weaknesses of his employees making normal human error inexcusable. I do not normally make consumer complaints and yet if my one comment can keep one other family from suffering from their lack of compassion and caring about other human beings then this one comment is worth it.

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User Rating: 5 out of 5 stars

Phenomenal customer service! I was well informed every step of the way. Delta Disaster Services is a First Class organization, from the office staff to the field technicians, to management. Highly recommended!

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User Rating: 5 out of 5 stars

A service company that specializes in fire and water restoration that is as professional as Delta was thought not to exist. We have been pleased with their repeated service standards to our apartment complexes in the Denver Metro area for the past years. Good commuication, scheduling and fair pricing. Keep it up!

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