Safe, stylish kid and baby collections that combine expert quality with playful design. Shop exclusive bedding,...
Website: potterybarnkids.com
Phone: (212) 879-4746
Cross Streets: Near the intersection of 2nd Ave and E 69th St
1311 2nd Ave New York, NY 10065 478.61 mi
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2.0 78 reviews
I have my baby registry with Pottery Barn Kids. It has been high maintenance keeping up with back ordered items, pushed delivery dates and discontinued items on the registry list. There's a total... More
Just be clear - they charged a return fee for each item. One was $50 Second was $30 Third was $60 Don't even understand how they do the math here for the return fee, but it's ridiculous. More
Worst customer service ever! I was receiving a crib as a gift for our baby due in spring. The delivery driver parked in front of our house at 720am and idle for 10 minutes. My husband was... More
Potter Barn Kids is a nightmare to deal with. The customer service will do absolutely nothing when something goes wrong with your order. We spent over $800 on a crib for our baby, who is coming... More
This was a great company. I can see from other reviews here that I'm not alone in experiencing terrible customer service and poor products since the pandemic. If the quality had suffered over the... More
