Viva Mitsubishi

User Rating: 1 out of 5 stars

TRAUMATIZED!!!!!!! THIS WAS MY FIRST TIME BUYING A BRAND NEW CAR( 2009 ECLIPSE) THE SERVICE WAS HORRIBLE I CAN HONESTLY SAY THEY ARE A BUNCH OF KISS ASS WHEN YOU HAVEN'T GIVEN THEM THE MONEY OR YOUR SIGNATURE BUT ONCE YOU DO FORGET IT I BOUGHT MY CAR THE MIDDLE OF THIS YEAR AND IT STILL TIME THAT I HAVEN'T RECEIVED MY SPARE KEY AND MY MANUAL AND SO NOT EVEN MENTION THE CUSTOMER SERVICE MY CAR HA A NOISE I TOOK IT BACK AND THEIR MANAGER LITERALLY TOLD ME THAT WHAT TO EXPECT WHEN YOU BUY USED CARS WITH OUT HIM KNOWING IT WAS A BRAND NEW CAR MY ONLY ADVICE IS NOT THAT DEALERSHIP AND IF SO GOOD LUCK

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User Rating: 1 out of 5 stars

the Motorway group changed their name to viva group i guess its to try and mask previous wrong doings.but having serviced my vehicle several times before and after.Im able to report that i should have known somethings never change.Everything is still the same from unfulfilled promises to unkept ones.You can count on my not returning to the viva auto group for anything. thanks but no thanks

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User Rating: 1 out of 5 stars

Good morning, I just wanted to express my experience with Mitsubishi. I bought a 2001 Mitsubishi Montero Sport. I have enjoyed it ever since. It’s an excellent product. I like the line, the fuel efficiency, the power, size, in general it’s a vehicle that completely fills my needs. I had taken my Montero Sport to the dealer since I bought it for regular maintenance and check ups. However, a few weeks ago I started feeling something unusual with the transmission; it began to slip out of gear. How is it that the service department did not detect this problem if it was regularly checked? I ended up with $2,000.00 dollars worth of transmission repairs. How is this possible? The El Paso service team is the worst I have ever encountered. Bad service, negligence, takes too much time for servicing the vehicle, it’s just not acceptable. I am very pleased with the Mitsubishi product, very good quality, however, its people like the ones working in the El Paso, Tx dealer that made Mitsubishi Motors loose costumers. I will never consider buying Mitsubishi ever again.

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