My computer was barely running. It was so slow i hardly ever used it out of frustration. I do not really know much about computers to begin with. I called Computer Doctors and they were more then willing to help me. They spent alot of time on the phone explaining their service and what they could do for me. I ordered the $199.00 complete computer overhaul. They came to my house picked up my computer and a day later they brought it back to me. They hooked it back up and spent over an hour explaining to me how to self maintain my computer. Now my computer works better then when it was brand new. I cant thank these guys enough for the time they spent with me. Thanks guys for the excellent customer service. I will be telling all my friends about your company. Sincerely yours, Richard Dixon Neptune City, NJ