Ultimate Cycle & Scooter LLC

User Rating: 1 out of 5 stars

In December of '08 I took my Suzuki to Ultimate cycle for a battery. They advised me that it simply needed a charge and I also purchased a battery tender ($140). In May of this year my battery was once again dead. In my unprofessional opinion it needed a battery as I had kept it on the tender when I wasn't riding over the past 5 months. I called them and told them that I wanted a battery. They picked it up and called me a few hours later saying that it was ready. When I went to get it I was handed a ticket for $110 and a work order that showed a diagnotic test and a recharge on the battery. I told the service tech that I had asked for a battery not a charge and he assured me that I did not need one. He also said if it gave me any trouble they would make it right. Well, 2 months later (today) it would not start. They told me I need a battery. I tried to plead my case but I guess I'm just going to take it to the dealership like I should have done to begin with.

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User Rating: 4 out of 5 stars

Great cycle service and lots of riding groups/events. Mechanics are Harley/MMI certified and very knowledgeable. Great dyno service and the only place I will let dyno and set up my power commander. They dyno and tune hi-pro bikes too.

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