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Categories: Clothing Retailers
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Wow! I love The Hat Lounge especially that cute guy Pablo he is so cool plus he gave the best customer service I have ever wanted in a store. The Hat Lounge is located at Northgate Mall in Durham North Carolina right across Kay Jewelers. I have a passion for hats and The Hat Lounge has all I have ever wanted. I mean they carry all the name brands like Stetson, Bailey of Hollywood, Habig, Mayser and Kangol. I even found a Skimmer hat from Italy. Pablo explained while I was shopping in the store that 50% of the inventory in the store is made here in the USA and that 45% is made in Europe the rest of the 5%comes from South America and Asia. So all the hats are nothing but top shelf quality. I urge all hat lovers that live in the triangle to head over to The Hat Lounge and see it. I was amazed to see that finally we have a world class hat store in our backyard!!!!
Bad service, nice hats, though they are a little over priced.
I called to check on a sale and was told it was still going on(50%off). So I drove from Raleigh to get a hat I had been looking at the day before. The sign in front of the store still said 50% off. The woman there told me it went down to 30% off but would still let me have it for 50%off. The owner, Pablo, told me that sale ended the day before and the best he could do even though his wife stood right there and told him what she had told me.
I love The Hat Lounge. They have an awesome selection of hats and the service is so incredible. Whenever I walk into The Hat Lounge I feel welcome. Pablo, thanks for bringing a one of kind store to the Triangle area.
Comments (1)
You should call the owner and ask him to order that hat for you. He is a stand up guy and would do it for you. He probably was off his excellent customer service on that day. Don't give up so easy. Next time I go in to the store to buy a hat I will mention this review to him. I bet he would even ship it to your house. Best Regards