Gemini D.02/10/24Wonderful service from beginning to end! I did most of the process online and then went to the showroom for test drive, I received a very warm welcome from Karson who helped me with... More
Anjelic B.10/24/23Our first car we got from them had a leak on the driver's side, and then the 2nd car we got stopped working after 2 weeks, it wouldn't turn on at all, and then the 3rd car they tried to set us up... More
Michael W.04/15/23Helped my mother sell her vehicle to this CarMax yesterday. They did offer a good selling price - and we eventually sold the vehicle to them. However, I found the entire process to be... More
Don J.01/05/24CarMax in Newport News sells defective automobiles. Do not buy from them.....especially my fellow retired and active duty military members in the Hampton Roads, VA region. Carmax in Newport News... More
Dawn J.07/18/23We made an appointment and drove 2 hrs to see a Chevy Spark. We arrived and told the salesman we wanted to look at the car before test driving. We looked at it and loved it. We went back to... More