Eastern Drill Company

User Rating: 1 out of 5 stars

Price Gouging

My well pump died late Saturday night and shopping around for a well repair guy on Sunday morning was a challenge. Eastern Drill was able to come, so I said yes. I expected to pay a premium, but the charges were two to three times the going rate for the labor and materials involved. I was forced to sign a legal document before work began basically saying that I agreed to whatever they charged. Silly me. Half way through the job, he told me that the charge could reach $2000. Thus I was surprised when the final bill was $4400. When I asked how that price was arrived at, they refused to itemize what I paid, pretty much hiding behind "contract pricing" to justify their unheard of prices. Acording to CT Consumer Protection, gouging (especialy on emergency calls) is not illegal, just immoral. There are better choices available that will not gouge - call them first.

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