Prime Steakhouse & Wine Bar

My girlfriend and I have given Prime our second chance tonight and it was worth the effort. The mussel appetizer was generous and delicious. The prime rib succulent. Her sirloin was cooked perfect. Her wedge salad was huge and very tasty and My house salad wonderful. The staff was very attentive and Jan the owner vwas very gracious and caring.
Prime is the perfect restaurant for a special nite with loved ones or friends.
A special note here.....Jan heard that we were not very satisfied on our first visit and she went out of her way to find a way to contact me and invite us back to her establishment. That is the sign of an owner that cares not only about her business, but one who takes pride in ownership and the community. Cheers Jan.

If you are looking for the best prime rib and wine list in Ventura County I would make my way to Prime Steakhouse. The stylish, warm, charming, and romantic ambiance and friendly and knowledgeable staff is what keeps me frequenting this restaurant. The menu is luscious and the food is delectable. Whether you are looking for a bite to eat or want to relax at the bar while listening to live music...Prime makes for a night of pleasure.

Comments (2)

V. Von - 11/18/09
Obviously a shill post. The writing style sounds like someone in the advertising business: (The stylish, warm, charming, and romantic ambiance and friendly and knowledgeable staff...) Did you get this from a commercial? Notice the lack of generality and the use of adjectives.

Shmee - 01/20/10
I think the person above simply knows how to write, it is how I would have said it; dont be jealous :(

My wife and I recently gave Prime Steakhouse a second chance. I will keep this terse... we were not satisfied on many levels; the food was not even warm, wine list could have been great if they had what was offered, Prime Rib was riddled with fat as we were told, "quality Prime RIb will have plenty of fat"?????WHAT???? Needless to say our dogs were happy to see us when we got home as they ate much better then we did that night.
The second star in the rating is for "good luck" - they'll need it if they think they will survive as a fine dinning establishment in Ventura.

Comments (1)

V. Von - 03/01/09
I’m not surprised to hear that you were dissatisfied on your SECOND visit to Prime. You’d think that the owner would have gone out of her way to ensure that everything was ok. We will NEVER go back to this place even if the food somehow improves. I don’t blame the staff- it is the owner’s management (or lack of) that is responsible. My gal and I still can’t believe Jan’s (the owner) attitude and refusal to provide proper (or even standard) customer service. My girlfriend was a hotel manager for twenty years dealing with general public, so she knows exactly what you need to do to support your customers and keep them coming back. You can read my full review further down on this site and also over at YELP.com. We sent the cold and awful food back but we were told that we had to pay for food we did not eat! When I complained – I was asked to leave by the owner! I had wanted to pay for the food we did eat and leave, but she (the owner) just would not hear it. Had I been dining alone, I would have just called the police. I’m glad that you took the time to warn others before they spend $$$ at this place. Looks like some have had great food and a wonderful time, but also there are those like us that have received just the opposite. I wonder how many other people just sat there and grumbled under their breath, then paid for something they should have brought to the staff’s attention? So I’m giving it 50/50 odds that you will get good food and enjoy your dinner. I would rather NOT gamble on my dining experience, but instead go with a sure thing.