Blue Palms Brewhouse

User Rating: 2 out of 5 stars

I was given a gift certificate to the Blue Palms for the
holidays, yesterday my wife and I went. While the beer selection was very good, the food good, and the service excellent, I was disappointing by the manager's attitude to the gift certificate.

The manager's attitude was "if you don't use the entire certificate, you forfeit the balance". This was not fair and was illegal. The manager's explanation was that "he was in the restaurant business for 20 years and knew the laws" He also claimed the certificate was not redeemable for cash.

We tried to explain to him that if you have a Best Buy or Olive Garden gift card, and do not use the entire amount, the balance is returned to you. This is no different. It is also in violation of Calif Civil Code §1749.5.

Based on this experience, I will not be returning. I will also be sending a report of this to the District Attorney and the Better Business Bureau.

Civil Code §1749.5 (b) (1) Any gift certificate sold after January 1, 1997, is redeemable in cash for its cash value, or subject to replacement with a new gift certificate at no cost to the purchaser or holder.
(2) Notwithstanding paragraph (1), any gift certificate with a
cash value of less than ten dollars ($10) is redeemable in cash for its cash value.

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