On April 16, 2012, Molly Maids provided the poorest cleaning service we have ever experienced. The maids took a bag that belonged to our nanny out of our bottom hall closet, did not clean the home to the specifications agreed upon (including the closet they took the bag from) and threw away our daughter s lovey (a special toy from childhood that has ALWAYS been on her bed) which required digging through 3 bags of trash before locating the toy. When asked to return the bag, and correct the cleaning issues found in the home, they did so grudgingly and with a very poor attitude. When told that their services were no longer required, and that we would not pay for the final job as it was never finished properly, they proceed to charge our credit card on file (without our authorization!). Do NOT give this company your business and definitely not your financial information as it will be abused!