LaJoie F.11/08/19While not all of my experiences with Wells Fargo have been optimal my time today with Personal Banker Rafael Barragan was about as good as it gets. Although I arrived at the branch having no... More
George G.09/06/23Takes hours to close a simple account. On site banker has no authority to verify documents nor make a decision without lengthy (1 hour +) phone support - essentially a clerk. More
Marina L.02/20/17Open on holiday!!! A gentleman opened the door as I walked in and out this location. This seems to be a Palo Alto standard as the same thing happens at the California location. I was in and out... More
Bob U.09/26/18I know its not hard to find reasons to bank at other than Wells Fargo, but here's one you may not have heard. My beneficiary for my accounts (I'm 70) moved and all I wanted to do was change their... More
Patrick C.10/28/20In 2004 when my father died, I became guardian to my older sister. From 2005 until September 10, 2019, I had my sister living in apartments in Palo Alto. On September 10, 2019, she was evicted and... More