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Spice Indian Thai Bistro
(610) 356-5262
4843 W Chester Pike
Newtown Square
PA
19073
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User Rating: 5 out of 5 stars (1 rating)
Spice Indian Thai Bistro
(610) 356-5262
4843 W Chester Pike, Newtown Square, PA19073Get directionsCross Streets: Between Rockridge Rd and Crum Creek Rd
Fine, authentic Indian and Thai cuisine awaits you in an upscale atmosphere. Every dish is prepared to order based on your personal taste and spice preference. BYOB
Hours:
Monday 11:30 AM - 9:30 PM, Tuesday 11:30 AM - 9:30 PM, Wednesday 11:30 AM - 9:30 PM, Thursday 11:30 AM - 9:30 PM, Friday 11:30 AM - 11:00 PM, Saturday 11:30 AM - 10:00 PM, Sunday 3:00 PM - 9:30 PM
I love this restaurant. You can't go wrong ordering a dish at this restaurant! The Thai dishes are awesome! I suggest the Drunken Noodle. You can order a Thali off the Indian menu. Both Veg and Non-Veg are available and it gives you a nice sample of several dishes.
Maasti hai!
Emmanuel -
10/07/09
Dear Owner of Spice Bistro,
I have been at your restaurant several times now..., each and every time I go, along with my fellow co-workers & clients, the food is excellent; thou I wish I could say the same about your waiter's customer service...
I have a series of complaints about today's experience at your restaurant, that I would like to share with you; in the hopes that customer service improves, as it's borderline 'insulting', almost to the point of not knowing wheather we shall laugh or get extremely upset...
"how can we make money if we give away boxes like this" Said by a waiter, while a lady asked if she could have a box that would separate her various food dishes...
"napkins are for dinner only" When I inquired about why we were not offered any kind of Napkins??? And saw a table next to ours with cloth napkins: "oh no, those are for dinner only" But neither the paper ones were offered to us from the start!
"we don't take suggestions" When I inquired about speaking to the owner for making some suggestions about the restaurant's service...
"he took the plate without even asking, are we finished" After I had just asked about a Napkin, the waiter grabbed my fork, which was halfway between the plate & the table and set it inside the dish, along with the knife which was on the table. I then asked him, excuse me, have I said that I'm done? With a full serving of Rice still on the plate and some on the bowl!!
On the prior visit, we were not served & charged according to what is on the lunch menu, as the person mentioned that they had brought us a 'dinner' portion, when in fact, we had asked from a lunch menu, and neither brought what was included, aside from the entree... To avoid anymore discussion we paid as it was on the check..., but, when I mentioned this to the waiter, he said "that is not possible", to which I responded, "are you calling me a liar", when in fact, this incident happened with my two co-workers which were with me...
"We don't allow sharing", this was said as we were three of us, but one was not too hungry, so we ordered two selections from the menu... I don't know..., but the last time I checked we are in the United States of America?? And wheather we decide to order one, two or three dishes, is completely our choice and our right! This was, by the way, very insulting...
Anyhow, I would like to mention, that it's a shame that a restaurant with such good tasting food, has such terrible customer service..., and thou we mostly laughed with amuzing disbelief... of the comments and ignorance & etc... I don't think my patience will allow me to visit again this restaurant.
Regretfully,
Emmanuel
Comments (1)
Dear Owner of Spice Bistro, I have been at your restaurant several times now..., each and every time I go, along with my fellow co-workers & clients, the food is excellent; thou I wish I could say the same about your waiter's customer service... I have a series of complaints about today's experience at your restaurant, that I would like to share with you; in the hopes that customer service improves, as it's borderline 'insulting', almost to the point of not knowing wheather we shall laugh or get extremely upset... "how can we make money if we give away boxes like this" Said by a waiter, while a lady asked if she could have a box that would separate her various food dishes... "napkins are for dinner only" When I inquired about why we were not offered any kind of Napkins??? And saw a table next to ours with cloth napkins: "oh no, those are for dinner only" But neither the paper ones were offered to us from the start! "we don't take suggestions" When I inquired about speaking to the owner for making some suggestions about the restaurant's service... "he took the plate without even asking, are we finished" After I had just asked about a Napkin, the waiter grabbed my fork, which was halfway between the plate & the table and set it inside the dish, along with the knife which was on the table. I then asked him, excuse me, have I said that I'm done? With a full serving of Rice still on the plate and some on the bowl!! On the prior visit, we were not served & charged according to what is on the lunch menu, as the person mentioned that they had brought us a 'dinner' portion, when in fact, we had asked from a lunch menu, and neither brought what was included, aside from the entree... To avoid anymore discussion we paid as it was on the check..., but, when I mentioned this to the waiter, he said "that is not possible", to which I responded, "are you calling me a liar", when in fact, this incident happened with my two co-workers which were with me... "We don't allow sharing", this was said as we were three of us, but one was not too hungry, so we ordered two selections from the menu... I don't know..., but the last time I checked we are in the United States of America?? And wheather we decide to order one, two or three dishes, is completely our choice and our right! This was, by the way, very insulting... Anyhow, I would like to mention, that it's a shame that a restaurant with such good tasting food, has such terrible customer service..., and thou we mostly laughed with amuzing disbelief... of the comments and ignorance & etc... I don't think my patience will allow me to visit again this restaurant. Regretfully, Emmanuel