Laguna Beach Carpet & Tile Cleaning

User Rating: 5 out of 5 stars

I just had my carpet cleaned today and am so impressed with them. My experience started out great with friendly customer service over the phone with Joe Dan. I called on Wednesday and he got me set up for cleaning on Thursday! Domingo and his assistant (I cannot remember his name) were BOTH great! They were very friendly and got right to work. They had no problems moving the furniture and were very careful in the process. I am so pleased with the service I received from this company and will definitely be a repeat customer.

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User Rating: 5 out of 5 stars

I thought I was going to have to get new carpet. I saw Harper Carpet cleanings truck on the road this morning and called the number. Mr. Harper answered the phone immediately, was polite, and scheduled the appt for tonight. I was so happy that he was able to come to my house right away since I am having a pampered chef party this weekend and was worried I would have to wait. I could not believe what a great job he did! My carpet looks brand new. Now I do not even have to get new carpet. I just cannot believe it! I wish I could upload pictures. His price was about half of what the company i called yesterday quoted me and they said they would not be able to get certain stains out. The other company also told me I would have to wait two weeks for the next appt.. Mr Harper got out three gum peices off the floor that have been there for a year and you cannot even tell they were ever there. They were literally black before he got there. He also got a big plant stain off the floor which I thought would never come out since I have put all types of stuff on it and nothing has worked. It is vanished. He was also nice enough to help me move some of the furniture out of the room since my son was at work. He was professional, courteous and on time. In fact he waited for me to get home since I was running late and still had a smile when I showed up late. I cannot recommend him highly enough. I am so pleased that I do not have to spend $1000s on new carpet. I am shocked and VERY happy.

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User Rating: 5 out of 5 stars

It was an emergency, as my cat decided to "mark his territory" on my wife's Persian wool rug! In the past I used steam cleaners and had problems with it taking more than 2 days to dry and that's with the huge fans they left behind! I called a couple of chem dry's but either was put on hold too long, or they wanted to schedule me the next day (I needed this done NOW!). I called them and spoke to Mary and not only was I able to get the same day appointment, but he spent over ten minutes explaining the chem dry method and the pet urine removal treatment! When they showed up, they did a great job and didn't even charge me for carrying their equipment up 3 flights of stairs(our elevator's out of service). I'll be using them from now on!

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