Import Auto Werks - Foreign Car Service

The water pump cracked on my BMW during the weekend. I brought my car in to fix on Monday and it was ready by Tuesday. Alvin was really helpful and compromising. I would highly recommend this place. Great customer service!!

Alvin is competent, knowledgeable and most of all, trustworthy.

I have had bad experiences with dishonest mechanics and dealerships that try to take advantage of me because I am female, so I am leery of most mechanics. When I first met Alvin, I peppered him with a lot of questions. He listened to my concerns and answered all my questions without getting offended, or sounding condescending or patronizing.

My window regulator broke this past Sunday, and Alvin was able to fix my window on Monday despite his full schedule. The lot was full of BMW vehicles, and it was reassuring to see that other BMW owners would bring their cars to Import Auto Werks for Alvin's expertise and workmanship. It was a testament to Alvin's integrity and quality of service to his customers.

I know that if he works on my bimmer, my bimmer is in good hands.

Also, if you want to drop your car off for the day, he will drive you to the Red Line T station in Braintree.

Prices are comparable to other shops that specialize in European imports, and much less than BMW dealerships, of course.

I had my 97 M3 serviced there recently. I went in alittle nervous because I had never been there before. I went out with a shop and mechanic that I plan to stick with. Customer service was top notch and Alvin the master tech knew exactly what was needed to keep my vehicle running like a champ. Everything was done in a timely manner, the prices are fair and there are no curveballs thrown. Overall, very happy with my experience.