Brands:Delta, Moen, Kohler, Weil-McLain, Rheem, A.O. Smith and many others.
Associations:BBB
Products and Services:Full Service Plumbing Installation and Repair, new home and commercial construction more...Full Service Plumbing Installation and Repair, new home and commercial construction plumbing, kitchen and bathroom remodels. Also installation, service and repair of water heaters, boilers and hydronic heat systems. Fixture replacement and repair, water leak detection, furnace and heater system cleaning, home winterizations and de-winterizations, gas pipe installation and repair and virtually any plumbing, heating or mechanical issue you have.
Languages Spoken:English
Year Established:1978
Other Contact Info:FAX: 719-785-5784, Email: service@excellentphm.com
The expectations for the cost of installing a new water heater was not clear. On site for 2 hours and Rick charged 2 hours for drive time. Rick didn't have the proper tools and supplies with him, but he charged an extra 30 minutes for having to drive to buy common caps and to put together a tool to test electricity. He then charged, for his second trip out the full rate of $850 for removal and installation of the water heater he had already removed.
Rick does not consider driving time, which he neglected to tell me he was charging, a trip charge. He's proud to say he doesn't have trip charges. The 2 hours of drive time amounts to $180. Splitting hairs?
Plumbers deserve to be paid for a tough profession, they should also be held to high honorable business practices.
Their service was excellent just like the name says. They are fast, friendly, affordable, and even came during an emergency. We had a leaky pipe ceiling in the bathroom and they fixed right away and have not had not any problems with it since. Very happy with everything.
We own rental property in the Springs but live out of town. We had an emergency water line break in the kitchen of our property in the Springs, resulting in flooding and a big mess. We called Excellent Plumbing and they were out within 45 minutes to the location. Their communication throughout the repair job was excellent. They delivered high quality service at an affordable price and were extremely helpful and easy to work with. We will definitely use them next time we have a plumbing or heating need!
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