Wow! Sorry about your bad experiences. I just bought Garage doors from Costco and the roadshow guys were very helpfull! I am glad they were there, it made it convenient to schedule a consultation, which was free unlike the other box stores. It was nice to see the products in full scale size, you get what you see, no hidden agenda. I have standard size doors and the price listed minus the $100 coupon was a great deal. I compared others and some guys were less but I would have to find my own installer, pay extra for outer seals, no one wanted to talk about warranties, and one guy wanted to charge me tax which brought the price up higher than what I paid at Costco. The gentleman that came out to see us was very helpfull. He knew his products well and gave me many options to consider. The installer was friendly and went straight to work. I left him there alone and nothing was missing. They finished quickly and my doors work great. As for shopping at Costco, I feel comfortable with their products and service and how they back up their warranties. I think that store is great for large families like mine.

Sorry that happened COSTCO SUKS. I had a bad experience with the service for carpet. No one called me for weeks. When a rep finally did call me, he said he was out of my budget and not worth my time. I'm glad I moved on to another supplier and got a much better deal and fantastic service. Costso used to be great at customer service - not any more!!! I have been able to find all products in the store cheaper elsewhere-you are not saving anything buying those large quantities, or, more than you need. Be smart consumers-no deal to be had here!