Dennis S.12/02/19We met these folks through our Farmers Insurance adjuster. We had experienced a plumbing failure caused flood. It destroyed our hardwood floors throughout much of the house. Rick was the lead... More
Edward R.03/27/20Bad experience with First Floors and their Vice President, who may also be the owner's son, Damon Dobson. We were looking to have over 1,000sf of hardwood installed in 3 rooms and a hallway,... More
John H.03/29/22Having been a carpet salesmen I know the business. Kevin our salesperson did an outstanding service to us from start to finish. There were no problems with the installation and it was done... More
Arlyncia Y.07/06/20UPDATE: So we received a call from upper management today apologizing for all of the miscommunication up to this point. As of today the work has begun on our floors and First Floors seems to be... More
Daniela A.09/28/20This was a great experience from start to finish. Melanie was absolutely fantastic and her experience is notable. She came to the house to take measurements once and, out of all the floors we... More