I read the other reviews here and did not experience what was written at all. I called and the phone was answered immediately. I made a reservation for pick up today. The driver was ON TIME, courteous, the car was great, clean and even smelled good. The driver was very friendly and I felt very comfortable. He took me to the doctors, I called back to get another ride an hour later and was picked up within 30 minutes. He drove me to work and even made a pit stop to the pharmacy and drove me home. I felt like I was riding in style. I will be using this service again. Maybe the other reviews were from the competition, because this beat any smelly taxi any day. Thank You Low Cost Rides.