We were referred to Jim by our vet. Our dog "Penny" is a 14 month old very sweet pointer -lab mix who was just always overly excited and completely out of control. She would pull my wife down the street whenever she tried to walk her. When guests came to our house, Penny would jump all over them and and bark for attention. Penny would also steal items such as tv remotes and cell phones so that we would have to chase her to get them back. Jim fixed all of theses issues whithin minutes. I told him he should have a DVD. It's really amazing to see him work. He is so calm and relaxed. Jim showed us techniques that worked immediately and that Penny really enjoyed. It was positive and effective. A week or so after the first visit, he emailed a detailed training plan for us to follow. It was quite easy to do and actually, really fun. It has been 3 -1/2 weeks now and Penny is now a very well behaved and happy girl. We can't thank Jim enough.‎