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Sep092009
New Information Submitted
Business Name: The Orange County LASIK Institute
Phone Number: (949) 450-2020
Web Site: http://www.2020orangecounty.com/
Address: 15785 Laguna Canyon Rd Ste 360
City: Irvine
State: CA
Zip: 92618
Company Email: info@2020orangecounty.com
Hours of Operation: Monday 10:00 AM - 6:00 PM Tuesday 10:00 AM - 6:00 PM Wednesday 10:00 AM - 6:00 PM Thursday 10:00 AM - 6:00 PM Friday 10:00 AM - 6:00 PM Saturday 09:30 AM - 2:00 PM Sunday Closed
Payment Methods: American Express, Check, Debit Cards, Discover, MasterCard, Visa
Products & Services: Orange County LASIK laser eye surgery Bladeless LASIK Custom Irvine LASIK Surgery Laser vision correction Orange County Laser Eye Surgery Center Laser Eye
Specialties: Orange County Laser Eye Center LASIK eye surgery Laser vision correction Custom LASIK Orange County LASIK Institute OC laser vision correction
Languages Spoken: English Spanish Vietnamese Chinese Korean Japanese
Brands: Custom and All Laser LASIK Surgery
Professional Associations: American Academy of Ophthalmology American Board of Ophthalmology
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Sep092009
New Information Submitted
Business Name: The Orange County LASIK Institute
Phone Number: (949) 450-2020
Web Site: http://www.2020orangecounty.com/
Address: 15785 Laguna Canyon Rd Ste 360
City: Irvine
State: CA
Zip: 92618
Company Email: info@2020orangecounty.com
Hours of Operation: Monday 10:00 AM - 6:00 PM Tuesday 10:00 AM - 6:00 PM Wednesday 10:00 AM - 6:00 PM Thursday 10:00 AM - 6:00 PM Friday 10:00 AM - 6:00 PM Saturday 09:30 AM - 2:00 PM Sunday Closed
Payment Methods: American Express, Check, Debit Cards, Discover, MasterCard, Visa
Products & Services: Orange County LASIK laser eye surgery Bladeless LASIK Custom Irvine LASIK Surgery Laser vision correction Orange County Laser Eye Surgery Center Laser Eye
Specialties: Orange County Laser Eye Center LASIK eye surgery Laser vision correction Custom LASIK Orange County LASIK Institute OC laser vision correction
Languages Spoken: English Spanish Vietnamese Chinese Korean Japanese
Brands: Custom and All Laser LASIK Surgery
Professional Associations: American Academy of Ophthalmology American Board of Ophthalmology
Products and Services:The Orange County and Irvine LASIK Institute provides the newest iFS LASIK surgery more...The Orange County and Irvine LASIK Institute provides the newest iFS LASIK surgery procedure. We specialize in all laser and custom LASIK.
Languages Spoken:English, Spanish, Vietnamese, Japanese, Korean
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I'm 11 days post surgery and have 20/15 vision from the day after the procedure. Here is how I made my decision on who to have perform my surgery:
Which Doctor?
- I visited 2 practices, Dr Pham's and one other very established one in OC. The choice to work with Dr Pham was a pretty easy one.
- Dr Pham took time at every visit to walk through each step of the process with me, from the simple preliminary eye exam and the tests to determine my candidacy all the way to the procedure. He answered every question in detail, and remembered details of our conversations from visit to visit. The other practice had a team of optometrists and technicians that conducted the candidacy tests, and I only met with the surgeon for about 10 minutes out of 90. While that speaks to the size/success of the practice, it also made me feel a bit like a commodity.
- Dr Pham breaks out the process of determining your candidacy into at least two separate appointments. I am not sure if this is necessary medically, but it gave me some time to think about the procedure and to come up with questions as opposed to being rushed through. The other practice offers "same day" procedures, and while I'm not sure whether or not that's safe to do, I appreciated the more relaxed/patient approach vs being pushed into an appointment.
What's it like?
- The procedure itself was really smooth. Dr Pham has the most advanced Intralase machine in the country in San Diego, and so I chose to have my surgery at that location. The surgery itself maybe took under 10 minutes total time, and maybe 30 seconds or so per eye of actual procedure. There was zero pain during the surgery.
My advice here is to make sure you go straight home afterwards and go to sleep. The trip back to Orange County from San Diego was pretty brutal, kind of like what it might be like after a face plant at the beach - but after 7-8 hours of sleep I woke up that evening feeling pretty good. I had some halo/starburst stuff going on for about 3-5 days after, but it's faded away completely now.
Bottom line - if you are looking at different doctors with great credentials and solid experience, you may want to think about going with the smaller practice over the big one...even if it's a little pricier. My take is that a smaller practice will be more attentive to you personally...they have to be since bad news travels faster than good. Dr Pham, his business manager and front office staff have been awesome to work with. My 2 and 4 year old kids even know who he is.
Dr. Pham and his staff have outstanding service.
The doctor and his staff and his LASIK Institute are more than happy to educate and answer any questions or concerns that you may have. Dr. Pham is an amazing LASIK surgeon that immediately puts your mind right at ease. Naturally, having LASIK can be a little scary and I did a lot of research. My dad is also a physician so I enlisted him to do some reasearch on Dr. Pham. He had the head of ophthalmology at Northwestern University look into Dr. Pham and his LASIK practice and he returned with a ringing endorsement of the man and his accomplishments.
I can't personally put into words how getting to 20/15 vision will affect my life as a jazz pianist, but I'll try: WOW!
Amazing customer service! I've been recommending this office to all my co-workers and friends. I've had zero discomfort since and after surgery, I really can't believe how fast it was and how amazingly relaxed Dr. Pham and his crew made me feel. I was so upset with myself for waiting this long but after meeting Dr. Pham I was so glad I did. Thank you so much you guys rock!
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