S P06/08/24The check in experience was so interesting. The receptionist asked my daughter who was standing right behind me to grab a cup and give him water. We were the only people in the lobby. He could get it... More
bsanders7206/01/24I called prior to request and confirm a crib. Upon check in I was given a (dirty) pack and play & then I realized it had broken sides that prevented it from being set up. There were no replacements... More
dschoe25396905/25/24Telephone acknowledgement of cancellation due to flight delay of 12 hours was not honored. I have sent request to hotel, Booking.com and spoke with hotel. Payment for the room was taken out of our... More
E6034SVelizabeths05/16/24We will not be coming back and we have stayed here multiple times.The front desk lady was extremely rude. The showers wouldn't drain, the pillows were 1/2 size (which was weird) and the bedding needs... More
susanw65cat05/10/24Doors didn't work, the carpet was so thin tacks stuck through and cut my foot, the bed was like a rock with a huge dip in the middle, the pillows were trash, the internet was so slow it didn't work... More