Brian M.01/23/24I called and was able to get in the same day. I work from home and my availability to talk on the phone is minimal. The process of being able to text, receive estimates, approve additional work... More
Gabriela T.05/05/24If you're looking for an stress-free car buying experience, you need to go here and talk to Chad S. He was exceptional at making sure we felt comfortable with such a big purchase. We never felt... More
Ashley P.08/13/23If I could give zero stars to the service department, believe me, I would! This dealership earns it's low star rating for sure! First, they can't answer the phone. Second, they sure as heck... More
Mrs. Z.02/15/24CAUTION: they do work based off time and mileage and NOT necessity!! We were first time customers to Tom Wood VW this week with an absolutely horrible experience and disrespectful customer... More
Darcy C.10/18/23The service department's understanding of hospitality is non-existent. The associates are only patient or empathetic toward their customers if you are docile and passive..if you express any... More