Mike M.09/23/17Philly Pretzel Factory makes some of the best pretzels around. The store is a great stop for a quick snack when you're shopping in the area, great for big orders for parties, kids sporting events,... More
MeMe A.09/15/23Three times in a row, they messed up my orders! Management and staff of this location are so unprofessional. One time, they claimed they were out of certain dips that I paid for online! then they... More
Patty P.08/12/23The rudest staff and manager/owner I have ever encountered. 50 minutes before they close the pretzels looked like they were already a day old. Lightly cooked, no salt. I asked for fresh... More
Joe P.02/28/22Stopped by 8:30 AM to get some pretzels. The front door was open, I went in and this young lady appeared, She looked at me like she hated my guts and said we're closed. So I just turned around... More
Danan R.05/07/12Okay, as much as I love the pretzels here, this IS a chain and the quality is the same as that at any other pretzel factory. I do like this chain's pretzels the best, though, and this branch is... More