It is difficult and with heavy heart I read such a review. My name is David Freid and I invite this reviewer to contact us and discuss what has been done and as to why. Much of the frustration could be the alignment of expectation and/or recent new algorithm changes that caused a ripple in rankings. The bottom line… If you are in deed a past client and feel you were wronged? Call US! 206-376-1990. As for Domains (URL’s) and other technology… We are a month to month with no long term contract. References, Member of both Seattle and Bellevue chambers, Member Master Builders, BBB, etc. SIMPLE! We deliver or would perish. I will add… What about the use of keyword URL’s is wrong? What are you saying that Google will do once they learn about? Also, what shady practice are you referring to? SEO Seattle has been in business to deliver a best SEO practice for more than three years and will still be here three from now.