Emily W.04/03/12Cannot believe they do NOT give you a loaner car! Mercedes of CH only offers a discounted Avis rental at $40/day!! The Mercedes in Wilmington, DE not only offers you a loaner car, but they will... More
Sung C.08/14/15When I called to schedule my car for the first time they were rude because I didn't purchase my car from there. They weren't so nice on the phone but once I started to get my car service there,... More
Jess D.04/03/12I had my Mercedes serviced there for the first time last week and the experience was great! Tom G. was polite, informative, friendly and conversational. They called an hour after I dropped it off... More
A R.06/04/14UNPROFESSIONAL!!! We worked on a deal for several days... went to pick up the car with our certified check... turned the key to discover mileage was doubled and some features were missing --... More
Ed D.01/08/12The first and second time I went to the dealer service department was extremely disappointing and frustrating. The first time I went to the dealer was for, what I thought, a simple issue of the... More