Tiffany Y.05/15/24I am a big believer, that a wrong can be made right, especially when the truth prevailed. We are all human and mistakes happen. It's in how you deal with the outcome of the situation. They did a... More
Christina P.10/11/22Trash! Trash customer service. Bunch of unprofessional people work here. I was fitted for shoe inserts in June, I was told it would take a few weeks.. it is now October and nothing. I called to... More
Aaron F.09/19/22I'd give them negative stars if I could. Miss communication, lack of follow through, horrible customer service from start to finish. When the issue was escalated, management also gave us the run... More
Mike O.09/11/18I recently was told by my doctor that I have developed Barney Rubble feet (flat feet), since I don't push a hole in the floorboard of my car to run along and get it going I needed to take care of... More
David O.11/02/18This business has no business being in business. The Valley Institute has a very poor selection of orthopedic/diabetic shoes. I can visit Shoes.com and see a selection of diabetic shoes over 10... More