Linda M.01/12/24Let me start by saying, I don't mind waiting if a store is busy. I get it, I have worked retail and understand. What I don't understand is when there are four to five people waiting to be helped... More
Rayshun J.01/03/24The representative was extremely rude, one guy was on the phone. And told my wife in a rude tone ma'am you need to check in. She checked in just to drop off equipment that had a baby roach as... More
Kristin L.09/06/23If I could give 0 stars I would. Unreliable service, shady billing, prices increasing with no notice, advanced billing so you have to pay an extra month after cancellation. Horrible customer... More
Larry C.01/05/24I would give zero stars if possible. Spectrum: 10AM: Well be there at 2PM today. Me: Great. 5PM Me Where was the rep at 2PM? Spectrum: He was there, but nobody was home! Me You lying... More
Mamali M.09/05/23The worst customer service ever. Was on hold for one hour and fifteen minutes to talk to a human being who turned out to be unable to help because her computer was down More