BA N.12/22/14I love Ann Taylor clothes and shop there frequently. The quality is unbeatable. However, the customer service at this location is bad. The staff is unfriendly and snobby. I've never had a good... More
Stephanie W.09/05/18The clothes are amazing but the customer service is horrible. The manager is so condescending and disrespectful that I refuse to shop there. As a African-American woman that loves Ann Taylor, felt... More
Xu T.07/15/18Yes! As all other costumers said, I say too: the salespeople are very unpleasant. I started to avoid going to this store. Now, I buy online and I drive to the 12 Oaks Mall. YES!!! I rather spend... More
Staci N.11/29/15I've been shopping at Ann Taylor for years, but will not shop at this location again due to poor customer service and management. I will drive an hour east or west to shop in-store. or will shop... More
Olivia K.06/13/16The manager and customer service are so bad! Won't come again, when I want to exchange something but is a final sale, they can exchange last week, but this week they don't allow me exchange, and... More