Mike A.12/17/23I purchased an espresso machine from 1st Line, it was priced right, delivered on time, unfortunately the boil would not prime. I emailed them on a Friday, on Saturday they put a video on their... More
Jon C.01/18/24My Mara X V1 was purchased from 1st Line in February 2021 and performed flawlessly until early December when it started heating very slowly. A few months prior the water level light started to... More
Frank B.01/25/24Jim and staff, You are all consummate professionals and have earned my five star rating. I'll remind myself, next time. not to break the machine during the Christmas rush. The Mara arrived this... More
David B.12/13/17I've bought three major items from 1st line between late 2014 and present (late 2017) -- a prosumer heat exchange espresso machine, a high end drip coffee machine, and a grinder -- along with... More
Kl I.12/29/21Worse customer service ever! The technician was condescending and rude! There are many coffee equipment sellers out there. Go get yours from somewhere else where they want your business and... More