Review Date: 09/29/2009
Recently, my wife and I needed to refinance a home loan. I was very hesitant to work with a company over the phone/email, but decided to give it a chance. I feel like we got very lucky getting the help of, Joanna Ross, as our loan officer. She was wonderful, keeping me informed every step of the way. The bumps in the road we encountered were troubles on my end. However, Joanna, told me we would work through them and get this loan completed. She absolutely, went above and beyond to really help us out and she succeeded in getting my loan completed. I would definitely recommend Residential Finance and especially working with Joanna Ross.