I had a mixed experience with sugar showcase when they made my wedding cake. at the consultation, the woman i spoke with was very nice and helpful, we joked around for almost half an hour. but when i went back for an appointment 6 months later, the same lady was extremely rude. she acted as though i was wasting her time even though the whole appointment took about 10 mins. i felt as though since they had my deposit and my business now, they could treat me however they wanted. also, they make you put a $60 deposit for the cake seperaters that is returned if you bring them back after the wedding. for the cost, i was expecting something nice, but it turned out they were cardboard circles wrapped in tin foil. my caterer threw them away bc they looked so cheap. that was worth $60? the last thing was you get a sample of all the flavors you choose if you call a week in advance what samples you want. so i called and told them what flavors and what day i would be in to get them, a week later i showed up and they only had one of the three. i lived a 45 min drive away, so i found this extremely unprofessional. but the cake was tasty and looked great and i suppose thats what mattered in the end.

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